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By reviexa.com – Last updated: 
march 14, 2024 / Veterinary / 
6 minutes of reading.
| JustAnswer Vet |
| Product Name: JustAnswer Vet Reviews Product Description: JustAnswer connects you with vets online. |
| Summary: Our staff assigns an overall ranking based on a number of aspects, including the quality of expert advice, response time, communication methods, pricing, customer service, and more. In our opinion, JustAnswer is an excellent choice for answering your online veterinarian questions. Based on the amount of consumer feedback available online, we decided that their specialists have great knowledge and are quick to provide sensible advice. |
Overall Score
4.5
| **What is JustAnswer Vet? |
 Pros: |  Cons: |
|---|---|
 – 24/7 access to licensed veterinarians. – User-friendly mobile apps for Android and iOS (for members only). – Generally good user reviews for quality of advice and helpful experts. |  – Must cancel the 7- day trial or you’ll get charged a monthly fee. – No video chat available. – Some customers say cancelling is difficult. |
HAPPY  | NO HAPPY  |
The platform operates on a simple concept – users post a question and experts provide them with an answer for a fee. Users can choose from a wide range of categories, including medical, legal, automotive, home improvement, and more. This allows users to get answers from qualified professionals in a variety of industries.
The process of using JustAnswer is straightforward. Users first need to create an account and then select the category of their question. They can then post their question and set a price they are willing to pay for an answer. Experts will then submit their answers, and users can choose the one that best fits their needs. If the user is not satisfied with the answer, they can request a refund or ask for clarification from the expert.
One of the main benefits of JustAnswer is the convenience it offers. Users can get answers to their questions from the comfort of their own home without having to schedule appointments or travel to a physical location. It also saves time and money, as users can get multiple opinions from different experts without having to pay for each consultation.
Another advantage of JustAnswer is the quality of its experts. The platform has a strict vetting process to ensure that only qualified and experienced professionals are allowed to answer questions. Experts must have a degree or certification in their field and must pass a background check. This gives users peace of mind knowing that they are getting reliable and accurate information.
JustAnswer also offers a subscription service called “JustAnswer Premium” for those who need frequent access to experts. This allows users to ask unlimited questions for a fixed monthly fee, making it a cost-effective option for those who need ongoing support or advice.
| **JustAnswer Vet Features |
- Expertise Across a Range of Fields: JustAnswer provides access to experts in numerous fields, including medicine, law, automotive, tech support, veterinary care, home improvement, and more.
- 24/7 Availability: Users can ask questions and receive answers at any time, as the platform operates 24 hours a day, 7 days a week.
- Instant Response: The platform aims to provide quick responses to users’ inquiries, often within minutes of asking a question.
- Subscription and Pay-Per-Question Options: JustAnswer offers both subscription plans and pay-per-question options, allowing users to choose a pricing model that best fits their needs.
- Verified Experts: Experts on JustAnswer are verified professionals with experience and expertise in their respective fields.
- Confidentiality: JustAnswer maintains confidentiality and privacy for both users and experts, ensuring that sensitive information remains secure.
- Satisfaction Guarantee: JustAnswer offers a satisfaction guarantee, promising to refund users if they’re not satisfied with the answer provided to their question.
- Mobile Accessibility: The platform is accessible via mobile devices, allowing users to ask questions and receive answers on the go.
We believe JustAnswer is a wonderful answer for your online veterinarian needs. According to all the customer feedback we’ve seen online (and there’s a lot), their specialists are competent and quick to respond with sound recommendations.
| **JustAnswer Vet Price |
The best way to try JustAnswer is to sign up for a $5 7-day trial that includes unlimited chat sessions. However, after the trial, they begin charging you for their monthly membership, so make sure to cancel if you don’t want to enroll.
The cost for a single veterinary question can range from $15 to $50, depending on the complexity of the question and the expertise of the veterinarian providing the answer. Subscription plans typically start around $29 per month for unlimited questions in multiple categories including veterinary care. However, pricing may change over time, so it’s best to check directly on the JustAnswer website for the most current pricing information.
| **Does JustAnswer Vet Worth It? |
First and foremost, JustAnswer Vet provides convenience for pet owners. Instead of having to make an appointment and travel to a physical location, you can simply log onto the website and ask a question at any time of the day or night. This can be especially helpful for urgent or late-night concerns when your regular veterinarian may not be available.
Additionally, JustAnswer Vet offers a wide range of experts in various fields of veterinary medicine. Whether you have a question about your cat’s diet or your dog’s behavior, there is bound to be a veterinarian with the expertise to help you. The platform also ensures that all veterinarians on the site are licensed professionals, so you can trust the advice you receive.
Another key benefit of JustAnswer Vet is the cost. While a visit to the veterinarian’s office can be costly, JustAnswer Vet offers a more affordable option for those with limited budgets. Users pay a one-time fee for each question asked, and additional follow-up questions are included in the initial fee. This can be a significant cost-saver for pet owners who may have multiple concerns or ongoing issues with their pets.
However, as with any online platform, there are potential drawbacks to consider. One of the main concerns with JustAnswer Vet is the lack of physical examination. Without being able to physically examine your pet, a veterinarian may not be able to provide a complete and accurate diagnosis. They may also suggest further testing or a physical examination from your regular veterinarian, which can add to the overall cost.
Additionally, some users have reported receiving contradictory or incorrect advice from veterinarians on JustAnswer Vet. It’s important to remember that the platform may attract both highly qualified and experienced veterinarians, as well as some who may not have the same level of expertise. As a pet owner, it’s important to continue to use your own judgment and do thorough research on any advice given.
In conclusion, JustAnswer Vet can be a valuable resource for pet owners in need of quick and affordable veterinary advice. It provides convenience and access to a wide range of experts, making it a viable option for many. However, it’s important to consider the potential limitations and continue to use your own judgment when making decisions for your pet’s health.
| **Is JustAnswer Vet Legit? |
To put it simply, the answer is yes. JustAnswer Vet is a legitimate and reliable online service that connects pet owners with qualified veterinarians. It has been in operation for over 20 years, with its team of veterinarians having collectively answered over 16 million questions. The platform has also been featured in reputable media outlets such as CNN, Forbes, and The New York Times, further solidifying its credibility.
The primary purpose of JustAnswer Vet is to provide pet owners with quick and reliable answers to their pet-related queries, without having to physically visit a veterinary clinic. This can be especially helpful for pet parents who have busy schedules or live in remote areas where accessing veterinary services can be a challenge. JustAnswer Vet also offers peace of mind to pet owners who may be worried about their pet’s health but are unsure if a trip to the veterinarian is necessary.
One of the reasons why JustAnswer Vet is legitimate is because it strictly employs licensed veterinarians who are members of respected veterinary associations, such as the American Veterinary Medical Association and the Royal College of Veterinary Surgeons. These professionals are qualified and well-trained to offer expert advice on various pet health and behavior concerns. The website also states that all of their veterinarians go through a rigorous selection process to ensure the quality of their services.
JustAnswer Vet also has a transparent pricing system, which is another factor that proves its legitimacy. Unlike fraudulent websites that trick users into hidden fees or recurring subscriptions, JustAnswer Vet’s pricing structure is clear and upfront. Users only pay for the answers they receive, and there are no hidden fees or recurring charges. Additionally, they offer a money-back guarantee for unsatisfactory service, demonstrating their commitment to customer satisfaction.
| **JustAnswer Vet Chat Pictures |
| **How to Cancel JustAnswer Vet? |
Once your trial time ends, JustAnswer will automatically charge you for the full membership cost, so if you want to cancel, you must do so before the 7th day. Here is how you can terminate your subscription with JustAnswer:
STEP 1
Click “My Account” found on the right corner of the screen.
STEP 2
From there, click on “Membership.”
STEP 3
On the Membership page, click on “Cancel my membership.”
Many customers have reported that when they click on “Membership,” the page returns to the Homepage, making it difficult for them to cancel. If this occurs, you may contact the company’s customer service staff, who will assist you with your account and cancel your membership for you.
| **JustAnswer Vet FAQ’s |
Q: What can I expect from a JustAnswer Vet?
A: A JustAnswer Vet is a qualified and experienced veterinarian who is available 24/7 to answer any questions or concerns you may have about your pet’s health and well-being.
Q: How does JustAnswer Vet work?
A: Simply visit the JustAnswer website and ask your question. A verified veterinarian will respond with an answer within minutes.
Q: Is the advice given by JustAnswer Vet trustworthy?
A: Yes, all JustAnswer Vets are verified professionals with years of experience and are committed to providing accurate and trustworthy advice.
Q: Are there any fees for using JustAnswer Vet?
A: Yes, there is a small fee for using the services of a JustAnswer Vet. However, it is a fraction of the cost of an in-person veterinary consultation.
Q: What kind of questions can I ask a JustAnswer Vet?
A: You can ask anything related to your pet’s health and well-being, from general inquiries to specific concerns or symptoms.
Q: Is JustAnswer Vet a substitute for in-person veterinary care?
A: No, JustAnswer Vet is not meant to replace regular veterinary visits. It is a convenient and reliable resource for general pet health inquiries and advice.
Q: Can I get a second opinion from a JustAnswer Vet?
A: Yes, you can ask for a second opinion from another JustAnswer Vet if you are not satisfied with the initial answer.
Q: Are my personal and pet’s information kept confidential?
A: Yes, all personal and pet information discussed on JustAnswer is kept confidential and secure.
Q: What if my pet has an emergency?
A: JustAnswer Vet is not meant to handle emergency situations. In case of an emergency, please seek immediate veterinary care.
Q: Can JustAnswer Vet prescribe medication for my pet?
A: No, JustAnswer Vet cannot prescribe medication or treatment for your pet. They can provide guidance and recommendations, but it is always best to follow up with your regular veterinarian for any necessary prescriptions.
